Testimonials

Our customer testimonials provide you with an insight to just how well we serve our clients. We hope you’ll be able to provide us with one soon.

September 2014

I approached Annette Beckford of Global Getaway to help me find a cost effective, relaxing holiday in St Lucia.  I had never been there before and needed some help in finding the right location and resort for my requirements.

Like so many people, I have a busy life balancing work and home and did not relish the thought of delving through dozens of websites to find what I was looking for and then keeping my fingers crossed and hoping for the best.

Annette gave me exactly what I was looking for, three great resorts to choose from alongside flights from our nearest airport and times that suited us.  The resort she sourced for us was perfect in every way.  The hotel itself was beautiful, the beach was exactly what you would imagine in your dreams, white-sands, calm blue seas and willing waiters to bring your drinks right to your sunbed all day long and the food was plentiful, colourful and delicious.

There was a choice of interesting tours and the staff at the resort could not do enough for you to make your stay enjoyable.

We were even lucky enough to be offered an upgrade to club class on our trip over to St Lucia.

This holiday was pure paradise and it was completely hassle free thanks to Annette’s knowledge of the Caribbean and her clear understanding of her client’s requirements.

I would certainly recommend you using her services and I have already started to book my next getaway a cruise holiday using Annette’s expertise.

R Montague  – Holiday to St. Lucia

August 2014

We spent 2 weeks in Bali Indonesia after a well organised trip with Annette. We wanted two different experiences, so we stayed a week on Lembongan Island for our first week and then on the mainland for the second. I would highly recommend Annette for organising this fantastic trip. It really was the experience of a lifetime for us. Thank you Annette, we will definitely book a holiday with you again in the future.

Mr & Mrs Levinson

July 2014

“Annette,

I would like to thank you for arranging my holiday travel for me.  I have to say, I was impressed that there was literally nothing for me to do other than to fill out my entry to the USA and turn up at the airport.  As someone who doesn’t enjoy filling out forms (who does?!) it was remarkably easy. I travelled with British Airways on my outward journey to Florida and can report that this flight was excellent.  The food was very good for airline food and we were given as much drinks as we liked.  The journey went very smoothly for a long haul flight. I then took an internal flight to Denver, Colorado and that too went smoothly, and then I returned to the UK on British Airways.

All in all, thank you for your easy-to-follow, detailed instructions throughout advising me what I needed to do at each stage of my journey and what documents I needed. Your professional knowledge made my holiday travel plans go without a hitch, and for this I am truly grateful.  I will gladly recommend you to my friends and family.”

Warm regards

Karen

Eating Psychology Coach

 

“Every year I take a regular overseas tip to Jamaica for work and holiday. I have been doing this for the past 10 years. However, this year I wanted to do things a bit differently so I called on the services of Global Getaway, Annette’s travel agency.

From the start I was very impressed with Annette’s response, and the fact that she knows more about great locations and hotels in Jamaica than I do. I was even more impressed with the fact that she found me the best 5 star hotel that I have ever stayed at in Jamaica and that she got it at such a good rate, so much that members of my family were all gobsmacked and completely envious! It was really splendid and so good that I intend to take my mother there for her 80th birthday in the New Year. So if you want to stay at the best hotels in exotic locations, I recommend without hesitation that you get in touch with Annette of Global Getaway.”

Vernon S – Nydes Management Company – Holiday to Jamaica

 

“We used Global Getaway to organise our wedding holiday for our families to the Dominican Republic. As I live in Canada, I was unsure about how well Annette would be in handling the booking as she is in the UK and some of the guests were in Canada and the US. Upon enlisting her services, Annette visited Canada and met with a number of the guests in order to gain their trust and was able to address any concerns they had about using an overseas travel agent. I am pleased to say that Annette did a great job and I did not have any worries even when some things did not go as planned. Annette’s approach to handling difficult situations meant a great deal, and as we were quite busy with planning other aspects of the wedding and keeping up with the demands of our careers. We were content to leave all the travel arrangements in the safe and capable hands of Annette. Booking travel for over 70 people in three different countries has not been without its difficulties, and Annette dealt with it competently! For us that’s key to being a fantastic travel consultant. Thank you Annette.”

Cheddi & Claudine – Dominican Republic Wedding

 

“Thank you Annette for making it so easy to book with you. I used Global Getaway to book my travel to the Caribbean when I had to attend a wedding last year. I was recommended to Annette by her brother as being very good. As I live in the USA I was initially anxious about whether Annette would be able to handle the arrangements, but this became quite clear to me that she was more than capable during my interactions with her. Annette kept me up to date with relevant and accurate information regarding the travel plans and the wedding.  She answered all my questions confidently providing me the assurance I needed especially as she was all the way in the UK. I Skyped Annette to make payment and discuss the holiday arrangements and felt at ease with her attention to detail and her handling of the booking as she also booked for a number of other guests to the wedding. I would certainly use Annette’s travel company again and also recommend her to my colleagues and family.”

Dr.Dalia H – Dominican Republic Holiday

 

“I would normally search on the internet for the cheapest but as I was introduced to Annette I thought I’d ask her to help. I’m very glad I did as it saved me loads of stress and happened to be cheaper than the previous on-line quote. Annette’s knowledge of the area was invaluable and we had no hassle with accommodation or flights, which is a first! I will be using Annette for all my future holidays and will be more than happy to recommend her to my friends and family.”

Charlie E  – Holiday to Seattle

 

“Many thanks for arranging my recent travel to Malaysia. The standard of service that I received was second to none. And it was all delivered with a smile. I should also like to mention that the fares that you sourced for me were better than anything I could find myself.

It is a real joy to be able to give a testimonial and I have to say that I have no hesitation in referring friends, family or business contacts to you. I know they will be well treated.

Sometimes the true test of an individual is how they cope when something goes wrong or when there is an unexpected problem. In this regard you excelled.”

Oliver H – Fuglers Solicitors  – Business trip to Malaysia

“I used Global Getaway for the first time, in 2012 to plan my holiday to Barbados.  They offered me a tailor made service which included an itinerary to fit around my business plans. They provided advice, and helped me to choose from a variety of options to suit my personal tastes and budget. The personalised service offered gave me confidence in that what I was paying for would be provided for me at the resort.

The knowledge of Annette allowed me to choose the right hotel and also consider the various options for excursions and activities available.  This advice helped me decide where to stay and what activities I wanted to do during my stay. Global Getaway were friendly and on hand throughout the whole booking and paying procedure.  A great service and one I would happily recommend to my friends and family.”

David Y – Personal holiday to Barbados

Hi Annette,

I sincerely apologise for taking so long to write to you.

Thanks so much for taking the time and effort to help us find a holiday of a life time. Thank you for your help and advice in making our decision.

You listened to our requirements and offered a selection of options to choose from. Suggesting a twin centre holiday to Dubai and Mauritius was the best thing ever. Your recommendation was spot on as it gave us the opportunity to enjoy two destinations in one, and which also worked out to be great value for money. Your knowledge of the hotels helped us decide where to stay and I am pleased to say the hotel was a perfect match.

Providing us with details of events and activities (some for free)   made the holiday more enjoyable. Your approach to the entire booking was very professional and when we returned, you took time to find out whether our holiday went as expected. When we gave you feedback about an incident at one of the hotels you immediately made enquiries to investigate and provided us with a timely response. 

I would say we are very satisfied with your customer service, your knowledge and the way you understood our travel needs. 

Overall, we are very satisfied with your services and will certainly be recommending you to all our colleagues, friends and family.  As of now, we plan to use you for all our future holidays.

Thank you so very much. 

Very best wishes

Mr & Mrs Atijosan

Holiday to Dubai & Mauritius

Dear Annette,

Here is a testimonial for you.

We are a family of four living in SE London, 2 adults and two children under 10 so we are always looking for good value holidays.  We have booked with Global Getaway Travel a few times first to the Caribbean and secondly to Europe.

On both occasions we have found you to be very courteous and knowledgeable about travel.  You always aims to get us the best deals and has suggested ways we can save on our holidays and offer helpful tips and suggestions to make our holiday more enjoyable. Both our holidays were competitively priced and your flexible approach to our requirements is greatly appreciated. The service has been professional at all times and we would certainly book with Global Getaway Travel again. We have recommended Global Getaway Travel to our friends and family.

We wish you all the best with your Travel Agency Business as you have just started out and we look forward to a time when Global Getaway Travel will be able to compete effectively on price with the big travel companies, whilst still offering the fantastic service which many of the larger companies are missing.

Michael, Sandra & Family – Holiday to Dominican Republic & Spain